jdbti's Privacy Protection Policy
This policy clearly explains how jdbti manages and protects your personal data.
This privacy policy explains how personal information belonging to players and visitors who use the jdbti platform is collected, stored, used, disclosed, and protected. By continuing to use jdbti's website, mobile application, or any related service, you are considered to have read and accepted the terms of this policy.
We take privacy protection seriously and are committed to maintaining the trust of Myanmar players. Please read each section of this policy carefully. If anything is unclear, you are welcome to contact us at [email protected].
Types of information we collect
jdbti collects the following types of information in order to provide services and maintain the security of the platform.
1.1 Information you provide directly
- Name, date of birth, and contact details provided at the time of account registration
- Username and password used to log in (stored in hashed form)
- Payment details — KBZPay phone number, Wave Money phone number, AYA Pay account, and bank transfer information
- A copy of your national identity card or supporting document for KYC (Know Your Customer) verification
- Messages and files submitted when contacting customer support
1.2 Information collected automatically
- IP address, browser type, and device identifier
- Clicks, browsing activity and interaction records on the platform
- Play history — games played, bet entries and payment history
- Data collected from cookies and similar technologies
- Server logs and login times in Myanmar Standard Time (MMT)
How We Use Your Information
We use the information we collect only for the following purposes.
- Creating accounts, verifying account authenticity and providing secure access
- Processing deposits, withdrawals and transfers
- Player identity verification (KYC), age 21+ checks and AML checks to prevent financial crime
- Providing 24/7 customer support and resolving technical issues
- Checking that games are played fairly and improving platform operations
- Supporting responsible gaming tools (betting limits, self-exclusion)
- Meeting legal obligations and maintaining communication records
- With players' consent, contacting them by email to notify them of relevant issues and offers
We will never use your data for any purpose not stated in this policy without your prior consent.
Cookies and Tracking Technologies
The jdbti website uses cookies to create a better user experience. Cookies are small text files stored in your browser that help the site run more smoothly.
Essential Cookies
These are required for core website functions such as login authentication, session management and keeping certain panels hidden. They cannot be disabled.
Performance Cookies
Used to analyse which games and services players use most, helping us improve the site.
Functional Cookies
These remember your language preference, theme selection and other settings so they are ready the next time you visit.
Disabling Cookies
You can block non-essential cookies through your browser settings. Note that doing so may limit certain features of the website.
Data Disclosure and Third Parties
jdbti does not sell, rent or trade your personal data. We may disclose it only in the limited circumstances below.
4.1 Service Partners
We may share necessary data with third-party service providers who help us deliver our services, for example —
- KBZPay, Wave Money, AYA Pay payment providers — for financial transactions only
- Banks providing transfer services — for payment verification only
- KYC verification providers — for identity checks only
- Security and fraud prevention providers
All these third parties are bound by confidentiality agreements that meet jdbti's privacy standards.
4.2 Legal Disclosure
We may disclose legally required data only upon a valid official instruction. This includes —
- Court orders and situations where disclosure is legally required
- Matters relating to financial crime prevention
- Cases that affect the platform's legal protections
Data Storage and Security
jdbti applies multiple layers of technical and organisational safeguards to keep your data secure.
5.1 Technical Safeguards
- All data in transit is protected with SSL (Secure Socket Layer) encryption
- Stored data is secured with AES-256 encryption
- Two-factor authentication strengthens account protection
- Server security is regularly audited and patches are applied promptly
- Firewalls and an IDS (Intrusion Detection System) block unauthorised access
5.2 Data Retention Period
We retain data until its purpose is fulfilled or for as long as required by legal obligations. For example —
- Account data — may be retained for up to 5 years after account deletion due to legal requirements
- Financial transaction records — may be retained for up to 7 years due to AML requirements
- Game records — up to 3 years for platform game fairness auditing and dispute resolution
- Website log records — up to 1 year
Players' Data Rights
Players on the jdbti platform may exercise the following rights regarding their personal information.
Right to Access
You can request to know what data we hold about you.
Right to Rectification
You can request that inaccurate data be corrected.
Right to Erasure
You can request deletion of your data unless it must be retained due to legal obligations.
Right to Restriction
You can request that we limit further use of your data for certain purposes.
Right to Data Portability
You can request that data we hold about you be provided in a readable format.
How to Contact Us
To exercise any of these rights, please email [email protected].
Child Protection
jdbti services are for players aged 21 and above only. We do not intentionally collect personal data from individuals under the age of 21.
If we discover or are informed that a person under 21 has accessed our services or provided their data, we will immediately close that account and remove the relevant data. Parents or guardians with questions about this matter may contact us at [email protected].
Policy Changes
We review this Privacy Policy regularly and may make updates when needed. Any major changes will be reflected by updating the "Last revised date" at the top of the policy page, and players will be notified by email.
Continuing to use jdbti services after a policy update will be taken as acceptance of the revised policy. If you do not agree with any changes, you may stop using our services and contact us at [email protected].
Contact Us
For any questions, personal data requests, or complaints regarding this Privacy Policy, you can contact the jdbti customer support team directly.
Our customer support team is available in Myanmar language 24 hours a day, 7 days a week.
Data Protection FAQs
Frequently asked questions from jdbti players about personal data